/* CT Tech Express service portal. Same navy/mint palette as the employment dashboard. */
:root {
  --navy: #0B1D33; --navy-2: #12294A; --navy-3: #1B365C;
  --mint: #00C9A7; --mint-d: #00A88A; --mint-bg: #E6FAF6;
  --ink: #0B1D33; --muted: #5A6578; --faint: #94A3B8;
  --line: #E3E8F0; --line-2: #EEF1F6; --bg: #F5F7FA; --card: #FFFFFF;
  --red: #D64545; --red-bg: #FDECEC; --amber: #B7791F; --amber-bg: #FFF6E5; --blue: #2563EB; --blue-bg: #EAF1FE;
  --violet: #6D4AFF; --violet-bg: #F0ECFF; --gray-bg: #F1F4F8;
  --radius: 12px; --shadow: 0 1px 2px rgba(11,29,51,.04), 0 4px 16px rgba(11,29,51,.05);
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { font: 15px/1.5 ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: var(--ink); background: var(--bg); -webkit-font-smoothing: antialiased; }
a { color: var(--mint-d); text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3 { margin: 0; letter-spacing: -0.01em; }
h1 { font-size: 22px; }
h2 { font-size: 17px; }
button, input, select, textarea { font: inherit; color: inherit; }
.boot { padding: 40px; color: var(--muted); }
.muted { color: var(--muted); }
.small { font-size: 13px; }
.pre { white-space: pre-wrap; word-break: break-word; }
[hidden] { display: none !important; }

/* ---------- buttons + inputs */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 9px 16px; border-radius: 9px; border: 1px solid var(--line); background: #fff; font-weight: 600; cursor: pointer; white-space: nowrap; }
.btn:hover { border-color: #C9D3E0; }
.btn.primary { background: var(--mint); border-color: var(--mint); color: var(--navy); }
.btn.primary:hover { background: #12D6B4; }
.btn.danger { background: #fff; border-color: #F1B9B9; color: var(--red); }
.btn.big { padding: 14px 22px; font-size: 17px; width: 100%; }
.btn.link { border: 0; background: none; padding: 0; color: var(--mint-d); font-weight: 600; }
.btn:disabled { opacity: .55; cursor: progress; }
.inp, select.inp, textarea.inp { width: 100%; padding: 10px 12px; border: 1px solid var(--line); border-radius: 9px; background: #fff; outline: none; }
.inp:focus { border-color: var(--mint-d); box-shadow: 0 0 0 3px rgba(0,201,167,.18); }
textarea.inp { resize: vertical; min-height: 90px; }
label.lbl { display: block; font-weight: 600; font-size: 13px; margin: 0 0 5px; color: var(--muted); }
.fld { margin-bottom: 14px; }
.code-inp { font-size: 26px; letter-spacing: .3em; text-align: center; font-variant-numeric: tabular-nums; }
.msg { margin: 10px 0 0; font-weight: 600; font-size: 14px; }
.msg.err { color: var(--red); }
.msg.ok { color: var(--mint-d); }
.msg:empty { display: none; }

/* ---------- sign-in screens (also the Pushover approve page) */
body.auth, .auth-shell { min-height: 100vh; display: grid; place-items: center; background: var(--navy); padding: 20px; }
.auth-card { width: 100%; max-width: 420px; background: #fff; border-radius: 16px; padding: 30px 28px; box-shadow: 0 20px 60px rgba(0,0,0,.25); }
.auth-card h1 { margin: 6px 0 6px; font-size: 22px; }
.auth-card p { margin: 0 0 16px; }
.brand-row { display: flex; align-items: center; gap: 10px; margin-bottom: 18px; font-size: 15px; }
.brand-mark { width: 34px; height: 34px; border-radius: 9px; background: var(--mint); color: var(--navy); font-weight: 800; display: grid; place-items: center; font-size: 14px; flex: none; }
.tabs { display: flex; gap: 6px; margin: 4px 0 18px; background: var(--gray-bg); padding: 4px; border-radius: 10px; }
.tabs button { flex: 1; border: 0; background: none; padding: 8px 6px; border-radius: 7px; font-weight: 600; font-size: 13px; color: var(--muted); cursor: pointer; }
.tabs button.on { background: #fff; color: var(--ink); box-shadow: 0 1px 3px rgba(0,0,0,.08); }
.kv { display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; margin: 0 0 20px; }
.kv dt { color: var(--muted); font-weight: 600; font-size: 13px; }
.kv dd { margin: 0; }
.approve-form { display: grid; gap: 10px; margin-bottom: 14px; }
.spinner { width: 40px; height: 40px; border-radius: 50%; border: 4px solid var(--line); border-top-color: var(--mint); animation: spin 1s linear infinite; margin: 10px auto 16px; }
@keyframes spin { to { transform: rotate(360deg); } }
.center { text-align: center; }

/* ---------- app shell */
.topbar { background: var(--navy); color: #fff; position: sticky; top: 0; z-index: 5; }
.topbar-in { max-width: 1180px; margin: 0 auto; padding: 0 20px; height: 58px; display: flex; align-items: center; gap: 18px; }
.topbar .brand { display: flex; align-items: center; gap: 10px; color: #fff; font-weight: 700; text-decoration: none; }
.topbar nav { display: flex; gap: 4px; }
.topbar nav a { color: #CBD5E1; padding: 7px 12px; border-radius: 8px; font-weight: 600; text-decoration: none; }
.topbar nav a:hover { background: rgba(255,255,255,.07); color: #fff; }
.topbar nav a.on { background: rgba(0,201,167,.16); color: #fff; }
.topbar .who { margin-left: auto; display: flex; align-items: center; gap: 12px; color: #CBD5E1; font-size: 14px; }
.topbar .who .btn { background: transparent; color: #CBD5E1; border-color: rgba(255,255,255,.18); padding: 6px 12px; }
.page { max-width: 1180px; margin: 0 auto; padding: 24px 20px 60px; }
.page-head { display: flex; align-items: center; gap: 14px; margin-bottom: 18px; flex-wrap: wrap; }
.page-head .grow { flex: 1; }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.card-pad { padding: 20px; }
.card h2 { margin-bottom: 12px; }
@media (max-width: 640px) { .topbar .who span { display: none; } .topbar-in { gap: 10px; } }

/* ---------- list */
.filters { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 14px; }
.chip-btn { border: 1px solid var(--line); background: #fff; border-radius: 999px; padding: 5px 12px; font-size: 13px; font-weight: 600; cursor: pointer; color: var(--muted); }
.chip-btn.on { background: var(--navy); border-color: var(--navy); color: #fff; }
.chip-btn .n { opacity: .7; margin-left: 4px; }
.search { max-width: 300px; }
table.list { width: 100%; border-collapse: collapse; }
table.list th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--faint); font-weight: 700; padding: 12px 14px; border-bottom: 1px solid var(--line); }
table.list td { padding: 12px 14px; border-bottom: 1px solid var(--line-2); vertical-align: top; }
table.list tr.row { cursor: pointer; }
table.list tr.row:hover td { background: #FAFCFE; }
table.list .t { font-weight: 700; font-variant-numeric: tabular-nums; white-space: nowrap; }
table.list .prob { color: var(--muted); max-width: 360px; overflow: hidden; text-overflow: ellipsis; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.empty { padding: 40px; text-align: center; color: var(--muted); }
@media (max-width: 800px) { table.list .hide-sm { display: none; } }

.st { display: inline-block; padding: 2px 10px; border-radius: 999px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.st-new { background: var(--blue-bg); color: var(--blue); }
.st-checked_in, .st-working { background: var(--violet-bg); color: var(--violet); }
.st-waiting_customer, .st-waiting_parts { background: var(--amber-bg); color: var(--amber); }
.st-ready { background: var(--mint-bg); color: var(--mint-d); }
.st-picked_up, .st-cancelled { background: var(--gray-bg); color: var(--muted); }
.tag { display: inline-block; padding: 0 7px; border-radius: 6px; font-size: 11px; font-weight: 700; text-transform: uppercase; background: var(--gray-bg); color: var(--muted); margin-left: 6px; vertical-align: 1px; }

/* ---------- detail */
.grid2 { display: grid; grid-template-columns: 1.3fr 1fr; gap: 18px; align-items: start; }
@media (max-width: 900px) { .grid2 { grid-template-columns: 1fr; } }
.sect { padding: 18px 20px; border-bottom: 1px solid var(--line-2); }
.sect:last-child { border-bottom: 0; }
.sect h3 { font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--faint); margin-bottom: 8px; }
.contact-line { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 6px; }
.side-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.events { list-style: none; margin: 0; padding: 0; }
.events li { padding: 12px 0; border-bottom: 1px solid var(--line-2); }
.events li:last-child { border-bottom: 0; }
.events .meta { font-size: 12px; color: var(--faint); margin-bottom: 3px; }
.events li.sys .body { color: var(--muted); font-size: 14px; }
.back { display: inline-block; margin-bottom: 12px; font-weight: 600; }
.edit-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0 12px; }

/* ---------- account */
.acct { display: grid; gap: 18px; max-width: 760px; }
.method { display: flex; gap: 14px; align-items: flex-start; padding: 16px 0; border-bottom: 1px solid var(--line-2); }
.method:last-child { border-bottom: 0; }
.method .grow { flex: 1; }
.method b { display: block; }
.on-badge { display: inline-block; font-size: 12px; font-weight: 700; padding: 1px 8px; border-radius: 999px; background: var(--mint-bg); color: var(--mint-d); margin-left: 6px; }
.off-badge { display: inline-block; font-size: 12px; font-weight: 700; padding: 1px 8px; border-radius: 999px; background: var(--gray-bg); color: var(--muted); margin-left: 6px; }
.qr { width: 200px; height: 200px; image-rendering: pixelated; border: 1px solid var(--line); border-radius: 8px; display: block; margin: 10px 0; }
.secret { font-family: ui-monospace, Consolas, monospace; font-size: 15px; background: var(--gray-bg); padding: 6px 10px; border-radius: 6px; display: inline-block; letter-spacing: .05em; }
.row-inline { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.row-inline .inp { flex: 1; min-width: 180px; }

/* ---------- ticket: customer updates vs internal notes (2026-10-31) */
.stack { display: grid; gap: 18px; align-content: start; }
.card.internal { background: #FFFDF6; border-color: #F1E6C4; }
.card.internal h2::after { content: "Staff only"; margin-left: 8px; font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--amber); background: var(--amber-bg); padding: 2px 8px; border-radius: 999px; vertical-align: 2px; }
.st-panel { margin-top: 12px; padding: 12px; border: 1px solid var(--line); border-radius: 10px; background: var(--bg); display: grid; gap: 10px; }
.st-panel .fld { margin: 0; }
.check-row { display: flex; align-items: center; gap: 6px; font-size: 14px; font-weight: 600; cursor: pointer; }
.check-row input { width: 16px; height: 16px; accent-color: var(--mint-d); }
.sent { font-weight: 700; }
.sent.ok { color: var(--mint-d); }
.sent.bad { color: var(--red); }
.flash { margin: -6px 0 16px; padding: 10px 14px; border-radius: 10px; font-weight: 600; }
.flash.ok { background: var(--mint-bg); color: var(--mint-d); }
.flash.err { background: var(--red-bg); color: var(--red); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0 14px; }
@media (max-width: 640px) { .form-grid { grid-template-columns: 1fr; } }

/* ---------- pricing, job cost, time (2026-10-31) */
.price-card { margin-bottom: 18px; border-color: #CFE9E2; }
.price-inputs { display: grid; grid-template-columns: 1fr 1fr auto; gap: 0 12px; align-items: end; max-width: 640px; }
@media (max-width: 640px) { .price-inputs { grid-template-columns: 1fr; } }
.private-chip, .total-chip { margin-left: 8px; font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; padding: 2px 8px; border-radius: 999px; vertical-align: 2px; }
.private-chip { color: var(--violet); background: var(--violet-bg); }
.total-chip { color: var(--mint-d); background: var(--mint-bg); }
.costs { display: grid; gap: 4px; max-width: 520px; }
.cost-row { display: flex; justify-content: space-between; gap: 16px; font-size: 14px; padding: 3px 0; }
.cost-row b { font-variant-numeric: tabular-nums; }
.cost-row.sum { border-top: 1px solid var(--line); margin-top: 4px; padding-top: 8px; }
.cost-row.good b { color: var(--mint-d); }
.cost-row.bad b { color: var(--red); }
.time-row { display: grid; grid-template-columns: 1fr 1fr 1.4fr; gap: 8px; margin-bottom: 10px; }
.side-row + .side-row, .st-panel + .side-row { margin-top: 12px; }
.urg { display: inline-block; margin-left: 8px; padding: 0 8px; border-radius: 999px; font-size: 11px; font-weight: 800; vertical-align: 1px; }
.urg-urgent { background: var(--red-bg); color: var(--red); }
.urg-norush { background: var(--gray-bg); color: var(--muted); }
.quote-line { padding: 10px 0; font-size: 14px; }
.q { font-weight: 700; }
.q-accepted { color: var(--mint-d); }
.q-declined { color: var(--red); }
.q-pending { color: var(--amber); }
.q-none { color: var(--muted); font-weight: 500; }

/* bitdefender installer page (2026-10-31) */
.bd-list { display: grid; gap: 10px; margin: 12px 0 18px; }
.auth-card h2 { font-size: 16px; margin: 8px 0 0; }
.error { color: var(--red); font-weight: 600; margin: 12px 0 0; }
/* came-in-with checkboxes + device password (2026-10-31) */
.acc-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 4px 12px; margin: 4px 0 8px; }
.check-row.acc { font-weight: 400; }
.pw-row { display: flex; align-items: center; gap: 10px; margin: 2px 0 6px; }
.pw { font-family: ui-monospace, Consolas, monospace; font-size: 15px; background: #F3F6FA; border-radius: 6px; padding: 3px 8px; user-select: all; word-break: break-all; }
span.pw.muted { background: none; padding: 0; letter-spacing: 2px; }
.btn.small { padding: 5px 10px; font-size: 13px; }
.danger-link { color: var(--red) !important; }

/* ---------- reports (2026-10-31) */
.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 8px; }
@media (max-width: 800px) { .stats { grid-template-columns: repeat(2, 1fr); } }
.stat { background: var(--bg); border-radius: 10px; padding: 12px 14px; }
.stat-l { font-size: 12px; color: var(--muted); font-weight: 600; }
.stat-v { font-size: 20px; font-weight: 800; font-variant-numeric: tabular-nums; margin-top: 2px; }
.stat-v.good, td.good { color: var(--mint-d); }
.stat-v.bad, td.bad { color: var(--red); }
.tbl-wrap { overflow-x: auto; }
table.rpt th.num, table.rpt td.num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.range .inp { width: 150px; }
.pay-form { display: grid; grid-template-columns: 1.3fr 1fr 1fr .8fr auto; gap: 8px; margin-top: 8px; }
@media (max-width: 800px) { .pay-form { grid-template-columns: 1fr 1fr; } }